When your business has employees out in the field, keeping track of everything can be a challenge. You have employees and company resources going in many different directions. Many businesses have found their way to bankruptcy quickly by not managing their assets in the field the right way. By utilizing field management software, you can take your service business to the next level. Here are 4 huge benefits of utilizing field management programs.
1. Hold Employees Accountable
Service businesses require you to have employees out in the field. They have to go to where the work is. While this is essential, it can also lead to wasted time and money. When employees know that the boss isn’t around, they may not necessarily work as fast as normal. With a field management program in place, it helps to manage the employee while they are out in the field. For example, if they have to check in and out at a job site, you know exactly how long it took them to complete their tasks. When people know that someone is keeping track of them, they are more likely to perform like they should.
2. Allocate Resources Effectively
Many small businesses don’t have a lot of extra resources to throw around. For example, if you have expensive tools or machinery that are required to complete your work, you don’t want them getting lost. By utilizing field management software, you can allocate your resources more effectively. You know where they are at all times and who is in charge of them. If something turns up missing, you know where it should be.
3. Track Inventory
A good field service program will also help you keep track of your inventory. In most cases, you need to be able to provide parts or products to your customers in the field. Field service businesses are notorious for not having much of a grasp on where their parts are at any given time. Many field service programs allow you to track inventory in the warehouse as well as on employee vehicles. This will help you eliminate waste and forecast ordering more effectively.
4. Document Jobs Better
In many industries, you need to document the details of a project while in the field. Serial numbers, pictures, diagrams, and other information need to be documented on site. Some businesses simply rely on their technicians to take pictures and then email those pictures somewhere. This leads to confusion along the way. A good field service management program will help you document everything with minimal effort.
Investing in a solid field service program can make a huge difference for your business overall. You can become more efficient, more timely and more profitable overall.